we carefully curate products designed to bring lasting beauty and comfort to your space. Proper care and maintenance will help preserve the quality, appearance, and longevity of your purchase.
General Care Guidelines
To maintain your products in the best condition:
- Keep products away from direct sunlight for extended periods
- Avoid exposure to excessive moisture or humidity
- Clean spills immediately to prevent stains or damage
- Use products only for their intended purpose
- Handle handcrafted and delicate items with care
Fabric & Upholstery Care
For sofas, cushions, bedding, and upholstered products:
- Vacuum regularly using a soft brush attachment
- Spot clean with a mild fabric cleaner when necessary
- Avoid harsh chemicals, bleach, or abrasive cleaning products
- Test cleaning products on a hidden area before full application
- Professional cleaning is recommended for deep stains or delicate fabrics
Wooden Furniture Care
To preserve wooden finishes and surfaces:
- Dust regularly with a soft, dry cloth
- Avoid placing hot or wet items directly on surfaces
- Use coasters, placemats, and protective pads
- Keep furniture away from extreme temperature changes
- Use wood-friendly cleaning products only
Natural wood grains, textures, and slight color variations are part of the product’s unique character.
Metal & Decorative Accessories
For metal décor and accessories:
- Wipe gently with a dry or slightly damp microfiber cloth
- Avoid abrasive scrubbers or chemical cleaners
- Keep products dry to help prevent oxidation or tarnishing
Rugs, Throws & Textiles
For textile-based products:
- Follow the care instructions provided on product labels
- Gentle hand wash or professional cleaning may be recommended for delicate materials
- Avoid machine washing unless specifically mentioned
- Store in a cool, dry place when not in use
Outdoor Products
If applicable to outdoor furniture or décor:
- Protect products from prolonged rain or extreme weather conditions
- Use protective covers when not in use
- Clean and dry products regularly to extend durability
Handmade & Natural Material Products
Many Loom Collection products are handcrafted or made using natural materials.
As a result, slight differences in:
- Color
- Texture
- Finish
- Pattern
- Shape
are natural characteristics and not manufacturing defects.
Damage Caused by Improper Use
Please note that damage resulting from:
- Improper cleaning methods
- Misuse or negligence
- Unauthorized repairs or modifications
- Exposure to unsuitable environmental conditions
may not be covered under returns, exchanges, or warranty policies.
Need Assistance?
If you have specific product care questions or need maintenance recommendations, please contact our customer support team with your product details for personalized assistance.